shipment policy

Shipment Policy

1. Shipping Methods and Carriers

We offer various shipping methods for the delivery of goods ordered from the London Borough, including standard shipping, express shipping, and local pickup options. The choice of shipping method may vary depending on the nature of the order and the destination.

2. Shipping Costs

Shipping costs are determined based on factors such as the weight of the package, the shipping method selected, and the destination. Customers will be informed of the shipping costs at the time of checkout.

3. Shipping Times

Estimated shipping times will be provided to customers based on the selected shipping method and the destination address. While we make every effort to ensure timely delivery, please note that shipping times may vary depending on factors beyond our control, such as weather conditions and carrier delays.

4. Tracking

Customers will receive a tracking number via email once their order has been shipped. This tracking number can be used to monitor the status of the shipment and estimated delivery date.

5. Shipping Restrictions

Certain items may be subject to shipping restrictions based on size, weight, or content. Customers will be notified of any shipping restrictions at the time of checkout.

6. Lost or Damaged Shipments

In the event that a shipment is lost or damaged during transit, customers should contact us immediately to initiate an investigation and file a claim with the carrier if necessary. We will work with the carrier to resolve the issue and ensure that a replacement order is sent if applicable.

7. Contact Us

If you have any questions or concerns about our Shipment Policy, please contact us at londonborough@gmail.com

8. Changes to the Policy

We reserve the right to update or modify this Shipment Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.